AI-Powered Community Engagement Platform Zencity Wins World Future Awards

Over centuries the forms of interaction between people in society have changed, and the search for the optimal organization of community management has been conducted. And for a long time, decision-making determining the lives of large communities was the privilege of a small circle of people, while the opinion of the majority of the population, for various reasons, was not taken into account. Zencity uses advanced tools and techniques to engage the public and create effective interaction between the public and public institutions. The innovative, community-driven decision-making solution was recognized by the World Future Awards research group, and Zencity was named a winner in the category of Best AI-powered Community Engagement Platform.

World Future Awards is a global award selecting, recognizing, celebrating, and promoting the best products, software, and services that will transform the global economy and define the landscape of the future. The organization researches inventions across all categories, including technology, beauty, health care, food, home, and entertainment, that are making the world better, smarter or even a bit more fun.


The development of high technology and tools for processing large amounts of data have changed the global information landscape, and the sphere of public opinion and the work of local governments is no exception. Zencity uses cutting-edge advances in data processing to solve the problem of interaction between the public and local governments and make a significant contribution to solving social problems on a global level.

The Zencity team has developed the Zencity 360 platform, which includes a wide range of high-performance tools to help local governments hear from the public and incorporate them into their decision-making. By consolidating large amounts of data, the platform makes sense of it and allows you to highlight key messages for good governance and building public trust.


Zencity 360 enables real-time media monitoring and online discussions to track public reactions to certain events. The platform’s options also include an inclusive digital collaboration center, community surveys, a module for measuring and improving services, and other tools with which authorities can increase public trust and justify it through well-established interaction and informed decision-making.